Refund Policy
Your satisfaction is our priority. We've created clear, fair refund procedures that protect your investment in budget analysis education.
Understanding Your Rights
At melioraevos, we stand behind our budget analysis programmes and want you to feel confident about your educational investment. Our refund policy balances fairness with practical considerations, ensuring both students and instructors are protected throughout the learning process.
Eligibility Window
Refund requests must be submitted within 14 days of programme enrollment. This period allows you to explore initial content and determine if our approach aligns with your learning objectives.
Processing Timeline
Once approved, refunds are processed within 5-7 business days for card payments and up to 10 business days for bank transfers, depending on your financial institution's policies.
Detailed Refund Conditions
Full Refund Scenarios
Complete refunds are available for technical issues preventing access, cancelled programmes due to insufficient enrollment, or failure to meet advertised programme requirements. Medical emergencies with documentation may also qualify for full refunds beyond the standard window.
Partial Refund Considerations
Students who complete 25% or less of programme content may receive partial refunds calculated on unused portion. This applies to multi-module programmes where early modules haven't met expectations, allowing fair compensation while acknowledging content already accessed.
Non-Refundable Circumstances
Refunds aren't available after 30 days from enrollment, for completed programmes, or when students violate terms of service. Downloaded resources and certificates earned cannot be returned, affecting refund eligibility for programmes with substantial digital materials.
Payment Method Specifics
Credit card refunds appear as credits on your next statement cycle. Bank transfers may incur processing fees deducted from refund amount. PayPal refunds process immediately but may take 3-5 days to reflect in your account balance.
Documentation Requirements
Refund requests require original enrollment confirmation, specific reasons for dissatisfaction, and evidence of technical issues if applicable. Medical circumstances need professional documentation dated within the refund period to qualify for extended consideration.
Group Enrollment Policies
Corporate or group enrollments follow different procedures with refunds processed through the original purchaser. Individual participants cannot request refunds directly - all requests must come through the designated group administrator with proper authorization.
Need to Request a Refund?
Our student support team handles all refund requests with care and attention. Please include your enrollment details and specific circumstances when contacting us.